[LMG]

in reply to: Return Policy question #54620

@Andrew K wrote:

@LMG wrote:

The website states:

“AUDIOBRO RETURN POLICY: Downloaded software cannot be returned, and therefore we cannot make refunds. So please make sure you fully evaluate the product and listen to the demos and ask any questions before purchasing.“

Just out of curiosity, when it says “downloaded software” did it mean “downloadable software” ? (which would mean that once you make a purchase for a download, you cannot request a refund, regardless of having it downloaded or not)
Or does it actually mean that if you purchased a download but you never downloaded it nor activated the license, you could request a refund?

Thanks.

Hi LMG,

This is correct:

Or does it actually mean that if you purchased a download but you never downloaded it nor activated the license, you could request a refund?

Let me know if you have any more questions or if we can be of more help.

Cheers,

Andrew K

Hi again, Andrew! Is there a time limit for returns of downloadable software? I mean, how many days from time of purchase to request a return? Thanks in advance.

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